e-skills NTO


View the Foreword
View the Executive Summary
View the Introduction
View Part 1: Employer Leadership
View Part 2: Professional Skills
View Part 3: User Skill (IT4all)
View Part 4: Delivering The Plan
View Part 5: How To Contribute

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The IT Industry
Other IT Professionals
General IT Users

Part 2 - Professional Skills: The Imperative for Change

If you are concerned with professional skills, this is the section to read. It describes the business impact of the current skills shortages, and defines the priorities for action to address them. Please decide which areas are of most interest to you, and then see Part 5 for how you can contribute

This part of the plan considers professional skills for the IT industry and for employers of IT staff across other sectors. The IT user skills needed by the general workforce are addressed in Part 3.