ITSS

"IT Systems Support Technician" is a practical course and CD-ROM package jointly designed by industry and education and leading to a valuable qualification in IT Services.

The ITSST qualification provides the knowledge and skills to understand, install, maintain and troubleshoot software and hardware, as well as the necessary inter-personal skills to work with customers.

Click on the links below for more information:

• What is the qualification about?
• What are the benefits to individuals, employers and colleges/training providers?
• What is new about this qualification?
• What does it involve and what will be achieved?
• What are the methods of study and further opportunities?
• How did the qualification come about?
  
  
• ITSST CD-ROM Demo
• Searchable database of colleges and training providers

If you are a College or Training Provider who would like to offer the ITSST qualification, please contact City & Guilds on (quoting C&G reference 6965_02 for the ITSST qualification) or Debbie Warren at the e-skills NTO (contact details below).

If you are an employer who would like more information about the course please contact Debbie Warren on or .