The IT Systems Support Technician qualification is:

• independent – it accredits generic skills that can be applied across all platforms
  
  
• industry-relevant - i t has been designed to meet the current skill needs in the IT Services industry
  
  
• up-to-date - it relates to latest industry standards as defined by industry representatives
  
  
• practical - the course comprises ‘hands on’ experience on the latest equipment and validates the theoretical knowledge and skills needed to work on IT equipment and interact with customers
  
  
• affordable - as a qualification recognised by government, it benefits from funding and is therefore affordable compared to commercial qualifications
  
  
• flexible - colleges and training providers offer various routes to achievement to suit your needs and availability, including self-study with the CD-ROM package.