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Vocational Training

Advanced/Foundation Modern Apprenticeship
- England & Wales

(Please note that in Wales, Advanced and Foundation Modern Apprenticeships are referred to as Modern Apprenticeship and National Traineeship respectively)

Please click on the following links for:

  • an overview of the new IT AMA/FMA outcomes (PDF file) , for each of the following strands:
    • Strand 1: Using IT
    • Strand 2: IT & Electronic Services - Support
    • Strand 3: Developing IT
  • AMA/FMA Development Framework (PDF file) - full copy of the new document.
  • a list of current related knowledge qualifications/certificates (PDF file) that can be used as underpinning knowledge to the AMAs/FMAs.
  • An AMA/FMA certification request form (PDF file)

The new IT Systems Support Technician qualification has recently been developed in collaboration with industry and education. The ITSST qualification underpins the IT Services NVQs/SVQs, in particular the NVQ/SVQ in Customer Systems Support Level 2. It can be used as underpinning knowledge to a Modern Apprenticeship (Strand 2).

The European Computer Driving Licence (ECDL), which can be used as underpinning knowledge to the MA in Using IT (Strand 1), has been mapped to the NVQ/SVQ "Using IT Level 2". Please click here for further information on conformance and exemptions, ECDL and NVQ/SVQ mapping .

Note : In order to view PDF (Portable Document Format) files you will need Adobe Acrobat Reader software installed on your computer. Please go to Help for further information.