Publications

Please find below our provisional e-skills NTO publications list. For further information and orders, please contact Joan on or by writing to .

Please go to the Research section for details on our Research Project Publications.

Please note: Our list of publications and prices are currently under review. Furthermore, this section will soon include a facility to order publications online. Further information will be available as soon as possible.

	Member's Price	Non-member's Price
Occupational Standards
Using IT Level 1	6.00	8.00
Using IT Level 2	6.00	8.00
Using IT Level 3	7.50	10.00
Using IT for Teleworking Level 2	6.00	8.00
Managing IT for Teleworking Level 3	7.50	10.00
IT Services - Customer Response Centre Level 2	tba	tba
IT Services - Customer Response Centre Level 3	tba	tba
Operating IT Systems Level 2	6.00	8.00
Operating IT Systems Level 3	7.50	10.00
Installing and Supporting IT Systems Level 2	6.00	8.00
Installing and Supporting IT Systems Level 3	7.50	10.00
IT Services - Repair Centre Level 2	tba	tba
IT Services - Repair Centre Level 3	tba	tba
IT Services - Customer Systems Support Level 2	tba	tba
IT Services - Customer Systems Support Level 3	tba	tba
Managing IT Systems Level 4	9.00	12.00
IT Services - Customer Systems Support Level 4	tba	tba
Developing IT Programs Level 2	6.00	8.00
Developing IT Systems Level 3	7.50	10.00
Developing IT Systems Level 4	9.00	12.00
Directing IS Strategy Level 5	9.00	12.00
Development Framework for a Career in IT
Foundation & Advanced Modern Apprenticeship Framework (England)	9.00	12.00
Modern Apprenticeship/National Traineeship Framework (Wales)	9.00	12.00
Modern Apprenticeship Framework (Scotland)	9.00	12.00
Development Framework for a Career in Electronic & Software Services
Modern Apprenticeship Framework	12.00	16.00
Modern Apprenticeship Framework (Scotland)	12.00	16.00
National Traineeship Framework	12.00	16.00
Certificates
Modern Apprenticeship Final Certificate	25.00	25.00
National Traineeship Final Certificate	25.00	25.00